Customer Education and Training Software
Turn Customer Training
Into Your Competitive Advantage
When your customers succeed, your business does too. Give them easy-to-access training that gets them up to speed fast, keeps them one step ahead, and drives lasting engagement and retention with your organisation and brand.
Deliver Training That Turns Customers Into Brand Champions
You want customers to love your products and services so they’ll be equipped to use them and excited to talk about their experience.
Use Education to
Maximise Customer Adoption,
Engagement, and Retention
Our learning platform gives you the tools you need to create scalable, flexible, customisable customer education programmes.
Create Content That Wows
Personalise the Learning Experience
Deliver Learning with Ease
Access In-Depth Analytics
Scale Your Learning Programmes
Enable Anytime, Anywhere Learning
Lean on Our Learning Expertise
Create Content That Wows
Create experiences aligned to outcomes and unique to your organisation’s brand, whether with easy-to-use content creation tools or by importing content from third-party providers.
POPULAR FEATURES
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Content Tool
Adding content is a breeze. With a click, link to Google Drive, OneDrive, and more.
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Content Styler
Set global styles for your association or a collection of courses to ensure a design consistency your customer will thank you for.
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Course Builder
Interact with course materials via one consolidated interface to visualise and review your entire course at once.
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HTML Templates
Easily create high-quality content with professionally designed HTML templates.
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Accessibility Checker
The built-in checker helps keep content conformant with accessibility standards, making it easier to reach every learner.
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Assignments
Create and edit assignments, see submission details, connect to rubrics and competencies, and give your customers meaningful feedback
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Quizzing
Build quizzes that use a variety of question types and can follow a set path, select questions from a pool, or shuffle the order.
Personalise the Learning Experience
Every customer has unique needs. Let Brightspace help you build, deliver, and support personalisation at scale.
POPULAR FEATURES
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Release Conditions
Create personalised learning paths by automatically releasing enriching or remediating content based on learner achievement.
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Accommodations
Help customers with varied needs by tailoring instruction and activities.
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Intelligent Agents
Automate reminders to offer a helpful nudge and keep customers on track.
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Awards and Badges
Issue merit-based awards as customers progress through materials and achieve preset goals.
Deliver Learning with Ease
Manage enrolment quickly and easily, and assign the right content to the right customers at the right time.
POPULAR FEATURES
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Learning Groups
Easily organize and enrol customers into groups. Use attribute-based membership rules, add users manually, and set unique learning paths.
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Locked Learning Groups
Create self-contained, centrally managed groups for individual customer organisations.
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Manager Dashboard
Get an at-a-glance view of customer education activities—including training that’s assigned, completed, or pending—and actively manage enrolments.
Access In-Depth Analytics
Gain visibility into customer growth, retention, and engagement to make data-informed decisions that help measure learning effectiveness.
POPULAR FEATURES
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Class Progress
Keep your customers on track by viewing, comparing, and tracking performance at a glance.
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Data Hub
Access powerful, predefined collections of data from Brightspace, and export them for analysis in external tools.
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Insights Report Builder
Create reports and visualisations to communicate results across your organization.
Scale Your Learning Programmes
Uncover additional revenue streams by selling and distributing your courses.
POPULAR FEATURES
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Course Merchant
Market and sell learning programs with an integrated, seamless, self-serve storefront.
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Course Publisher
Easily share updated versions of course content, manage access licenses, and collect data—all from within Brightspace.
Enable Anytime, Anywhere Learning
An interface with industry-leading reliability that works on all devices makes it easier for customers to learn when, where, and how it’s convenient for them.
POPULAR FEATURES
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Notifications
Encourage engagement by scheduling announcements for regular communication to all customers enroled in a course.
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Work to Do Widget
Quickly view upcoming and overdue assignments, quizzes, checklists, and more.
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Mobile-First Design
Brightspace offers a great experience across devices, with a responsive design that adapts to any screen size.
Lean on Our Learning Expertise
Connect with experts to develop a learning strategy, consult on best practices, uplift your courses, and create content that inspires.
POPULAR FEATURES
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Learning and Creative Services
Create memorable experiences with our proven approach to courseware design and development.
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Learning Strategy Consulting
Get the support you need to guide your vision, plan your approach, and execute your learning strategy.
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Implementation Services
Get a personalised implementation plan aligned to your needs and goals.
The Power to Elevate Education Is Yours
Empowering you to transform the way your customers learn is what we do best.
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Accessible
Create learning experiences that can reach every customer.
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Flexible
Create your own custom content using HTML editors and pre-built templates.
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Responsive
Learn anytime, anywhere with industry-leading mobile design.
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Scalable
Market and sell your courses with integrated ecommerce.
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Data Driven
Get insights into customer engagement, course competition, and more so you can make informed decisions.
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Open
Connect to your favourite tools to build a powerful, reliable tech ecosystem.
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Reliable
With a cloud-based infrastructure and 99.9% uptime, get peace of mind that our platforms won’t let you down.
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Secure
Count on rock-solid security with ISO27001- and ISO27018 certifications to keep your data safe.
See What Our Customers Have to Say
Enhance Your Customer Training With
D2L Support and Services
Get all the help you need to build, elevate, and deliver customer education experiences that wow learners.
Every journey starts with a first step, let’s take it together
Our team is standing by to help you reshape the future of education and work.