D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.
JOB SUMMARY:
As a Brightspace Trainer, you will deliver product training to clients and internal employees both on-site and virtually. By developing and improving training materials, resources and other documentation you will deliver meaningful sessions that impact our users’ ability to interact with the Brightspace platform. We're looking for individuals who are confident, clear communicators and have an understanding of software and a passion for education.
HOW WILL I MAKE AN IMPACT?
- Deliver product training to D2L clients using a variety of methods (onsite face to face, virtual, recorded) to increase understanding and knowledge of our products and services
- Develop expertise in the entire suite of D2L products
- Conduct needs assessment in order to develop tailored training plans for clients across all verticals (K12, Higher Education and Corporate)
- Create new training material, courses and webinars - to include agendas, videos, job aides, leave-behinds, assessment activities, simulations, and more
- Enhance training experience for clients with value-added best practices consultation
- Develop new training and consultative service offerings by collaborating with subject matter experts across D2L
- Combine your knowledge of adult learning theory with your classroom teaching experience to create impactful and engaging training experiences that focus on the use of technology to transform learning
- Keep current with Web 2.0 technologies that are used to facilitate eLearning
- Travel to client locations (possibly up to 40%)
WHAT YOU'LL BRING TO THE ROLE:
- Excellent oral communication; including large and small-group presentation experience, and persuasive speaking skills
- Bilingual – English / Canadian French at an advanced spoken and written level (comfort with European French an asset)
- Demonstrated use of reflective listening and feedback to encourage group involvement, to clarify and expand upon trainee contributions, to guide the direction of the discussion, and to enhance trainees’ understanding of the content and concepts being presented
- An understanding of the typical stages in the development and mastery of new knowledge and skills, and an ability to develop training materials that promote this sequential development
- Strategies to keep your trainees’ focused, on task, and within established time frames, while remaining responsive to the group needs and concerns
- Ability to incorporate feedback and participant evaluations to identify opportunities for improving the training
- 3+ years’ experience teaching in a blended learning setting
- 1+ years’ experience teaching and training adult learners on complex concepts
- Familiarity with Adult Learning Theory
- Flexibility in work schedule may be required to meet tight timelines
- Knowledge of eLearning and/or Learning Management Systems (familiarity with D2L products is a plus)
EDUCATION Requirements:
- University degree in teaching and learning, communication, or similar field
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following;
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. D2L maintains a drug-free workplace.