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D2L Services and Support

Harness the Power of Partnership

Whether you’re a first-time or a long-term customer, we’re here to help. From platform migration to course design and everything in between, our services and support teams personalize success at every step.

Why D2L?

Over the past 20 years, we’ve helped thousands of customers achieve unprecedented success while avoiding common pitfalls. We tailor our guidance and strategic expertise to your needs so that you can get the most out of D2L Brightspace and hit your learning goals faster than you thought possible.

  • Upgrade your learning platform with ease

  • Upskill your team and get them up and running quickly

  • Create innovative and engaging learning experiences

  • Gain unmatched data guidance aligned to your goals

  • Close technical gaps within your organization

We Take Your Needs To Heart

We Take Your Needs To Heart

Sure, we’re experts at what we do. But we’re also known for our heart, hustle and relentless pursuit of educational excellence—and we do it all for you. That’s what makes our services great.

But don’t take our word for it.

  • 300+

    In-house multi-disciplinary educators, Brightspace experts, and industry professionals are ready to help you tackle just about anything.

  • 96.2%

    Customer satisfaction score.
    —D2L CSAT Survey 2021

  • 6.6x

    Higher usage in the first two years when customers include learning and strategy consulting as part of their onboarding process.

  • 3.4x

    Higher login growth in the first two years when customers include learning and strategy consulting as part of their onboarding process.

Hear What Our Customers Have to Say

We went into this project with a hypothesis that we might need customized templates. D2L helped us build a full design system—including not only templates, but also design components that we can easily pull into any content page and use to create templates of our own. Laura Thompson Educational Technologist, Delaware Technical and Community College
Since 2012 I have had experience working with an implementation team, a trainer and three Technical Account Managers. Each have been very supportive and helpful. The teams at D2L are the best! Terry Brown Director of eLearning, East Georgia State College
The D2L Creative Services team was quick to understand our mandate, how we position ourselves, and how our needs as a regulator are different from those of an educational institution. Annette Ruitenbeek Director of Professional Practice, CMTBC

Get the Most Out of Your Partnership With D2L

Our team is standing by, ready to help.


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